To troubleshoot this issue try to logout of your Google account from your phone then wipe the cache partition of your phone before logging back in. This usually helps in this type of issue which is most likely caused by some form of corrupt data. You should also check if the issue exists on both your mobile data connection and on a Wi-Fi connection to eliminate any connectivity related problems. Sometimes the problem lies with the servers in Facebook and logging out and in of your account is a way to refresh your connection to the servers. Contact us using this form. If your daughter wants to move the apps around then she will have to root the phone and install a custom ROM that allows for moving of apps easily. If the problem still persists then proceed with uninstalling the app then download a fresh version and install it in your phone. She likes to be able to move her apps around. It also takes any where from 35 seconds to 1 minute before it gives me the same info as before. Try clearing the cache and data of the app and see if this resolves the issue. With the arrival of KitKat and Lollipop on the device it is now quite difficult to move the apps due to security concerns.
Regarding your phone running hot this could mean that a third party app may be aggressively running in the background. Not all of the Android apps however work flawlessly as there are bound to be some bugs present which can cause issues on the device. This usually helps in this type of issue which is most likely caused by some form of corrupt data. Most of the apps available here are free while others come at a premium price. If your daughter wants to move the apps around then she will have to root the phone and install a custom ROM that allows for moving of apps easily. If we were able to help you, please help us spread the word by sharing our posts with your friends. Proceed with uninstalling then downloading a fresh version from the Google Play Store if the issue persists. To resolve this issue you should first make sure that your phone is connected online. This is driving me absolutely crazy not being able to access my photos. Contact us using this form. Sometimes the issue can also be caused by a corrupt temporary data on the app itself. We support every Android device that is available in the market today. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. Amazon app keeps stopping and my phone runs hot for some reason. I suggest you clear the cache and data of the app. If the Facebook app is not a pre-installed app in your device then you can go ahead and uninstall it then download a fresh copy at the Google Play Store. With the arrival of KitKat and Lollipop on the device it is now quite difficult to move the apps due to security concerns. It also takes any where from 35 seconds to 1 minute before it gives me the same info as before. You should also check if this issue is caused by a corrupt temporary system data by wiping the cache partition of your phone. Take for instance the Samsung Galaxy S4, this Android smartphone which was once a flagship model has access to the Google Play Store which has more than a million apps available. The Amazon app may have some corrupt cached data. By moving the apps around I assume you mean moving the app from the Internal storage to the External storage microSD card. When this phone was first released running on Jelly Bean it was easy to move an app from the internal storage to the microSD. For this latest installment of our troubleshooting series we will be concentrating on the Galaxy S4 apps not updating issue and other related problems. I have to restart it twice a day sometimes or just shut it off. Before troubleshooting make sure that your phone is connected online.
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